Frequently Asked Questions
How does the project work begin?
Everything starts with a briefing. We study your IT infrastructure, analyze your niche, and compare effective solutions from previous cases with your situation. Based on this, we prepare an individual commercial proposal with a detailed work plan, timelines, and costs.
How do you manage projects?
Each project is managed by a dedicated project manager. This is your main point of contact who handles communication, coordinates the team, monitors deadlines, and provides reporting. You won’t have to communicate with ten different specialists to get all your questions answered.
How is communication and reporting organized?
We work in whatever format is convenient for you. We can provide weekly/monthly reports, communicate through calls, messenger chats, tasks in task trackers, or other communication methods. Our workflow is completely transparent, and you will always understand what stage the project is at and what results have been achieved.
What industries and types of businesses do you work with?
We work with any legal business. The key factor for us is not the industry or niche, but the tasks at hand and collaboration options, based on which we decide whether to participate in a particular project.
Can I order just one service instead of a package?
Yes, you can order any of the services offered to you separately. Although maximum effect is achieved with a comprehensive approach, we can also solve a specific task: conduct an SEO audit, set up an advertising campaign, develop a landing page, integrate a CRM, or perform a number of other tasks.
What project completion timelines do you specify?
Timelines directly depend on the complexity of the task. For example, creating a simple API integration can take 1-2 days. Developing a complex corporate website can take several months. To achieve significant results from SEO or advertising effectiveness analysis in competitive niches, at least 1 month is required. We always specify timelines before starting work based on the task at hand.
What CMS and technologies do you use for website development?
If the client doesn’t have specific requirements, we select the technology stack for the tasks based on our vision of the project. We use various technological solutions such as WordPress, Flutter, Python, Laravel, and so on.
Will my website be optimized for mobile devices?
Yes, this is a default standard. All websites we develop have responsive design that displays and functions correctly on all types of devices: smartphones, tablets, and computer screens.
Who will own the website after the work is completed?
You will. After the project is completed and fully paid for, all rights to the website, source code, design layouts, and content are fully transferred to the client. We hand over all access credentials and source files.
Do you provide hosting services?
Yes, by agreement we can provide hosting services for projects that are under our full management and support. We also help with selecting and setting up optimal hosting with trusted providers.
Do you provide training on how to work with the website?
We don’t provide formal training. However, upon your request, we provide a detailed guide on basic work with the website admin panel if it’s built on a simple CMS and doesn’t require special skills such as knowledge of programming languages to manage.
How do you ensure web security?
We follow best practices for secure development, conduct regular code audits, set up protection against DDoS attacks and hacking, install SSL certificates, implement multi-factor authentication, and also use our own developments in web security. For projects under support, we perform continuous vulnerability monitoring.
Do you develop mobile applications?
Yes, we create native and cross-platform mobile applications for iOS and Android, as well as progressive web applications (PWA). We cover the entire cycle: from UX/UI design and development to publishing in the App Store and Google Play and further support.
What's the difference between native, cross-platform, and web application (PWA)?
A native application is created separately for each platform (iOS/Android) and provides maximum performance and access to all device features. A cross-platform application is written in one codebase and works on both platforms, which reduces costs and speeds up development. PWA is a website that can work like an application: send push notifications and function offline. The choice depends on your goals, budget, and required functionality.
How quickly will I see results from SEO?
This is very individual and depends on the niche, competition, and geography. In some cases, first positive changes in rankings can be noticed within 1-2 months. To achieve stable organic traffic growth in competitive niches, at least 3 months of systematic work is usually required. It’s important to understand that SEO work is an ongoing process that shows results over time, not instantly.
What SEO promotion methods do you use?
We adhere to «white hat» SEO principles and search engine recommendations. At the same time, as professionals, we know various SEO promotion technologies, which allows us to build the most effective and safe strategies for our clients.
How do you measure SEO effectiveness?
SEO effectiveness is measured by a chain of interconnected factors. Our work is aimed at improving website visibility in search. The better the visibility, the more targeted traffic comes to the site. And the more targeted traffic, the more leads and sales the site generates. We track all these metrics and a number of other parameters by which effectiveness can be determined.
What types of advertising do you set up?
We work with all major digital advertising channels: All types of Google Ads advertising, including search advertising (appears when queries are entered in the search bar), display advertising, targeted advertising on social media (Meta, TikTok, LinkedIn, etc.), YouTube video advertising, remarketing, and other types of advertising promotion.
What is the minimum budget needed for advertising?
There is no universal figure for this question. The minimum recommended budget is always calculated individually for each company. It depends on the type of advertising, cost per click in your niche, competition, geography, and business goals. We will help calculate the optimal starting budget after analyzing your market.
What CRM systems do you work with?
The operating principles of most CRMs are very similar, so we can integrate your website with any CRM system you need.
What is API integration in simple terms?
It’s a way to «connect» different programs and online services so they automatically exchange data. For example, we can make it so that leads from the website instantly go to your CRM and, for instance, to a work chat in Telegram, and product inventory on the marketplace is synchronized with your e-commerce catalog on the website. Many different custom solutions can be implemented using API.
What AI solutions and chatbots do you offer?
We develop and implement various intelligent solutions for business, including AI chatbots capable of consulting your customers 24/7, analyzing intentions and routing them to departments for more detailed consultations, making purchases, or other purposes. Bots are configured and trained for your specific tasks.
As for other AI solutions and automations, there are quite a few of them, and we customize them to individual requirements of our clients, offering ready-made solutions or developing custom ones.
How much do your services cost?
The cost of each project is calculated individually. It depends on the scope of work, complexity of tasks, and your business goals. We provide a detailed estimate where each stage is transparently outlined.